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Shipments and returns

Purchase Conditions

These general conditions of contract apply to all commercial transactions in our shop,, hereinafter Seller. For more information about Seller and our Privacy Policy see the Legal Notice hosted asks of each page of this store.

We ask you to carefully read these Terms of Sale and our Privacy Politics before ordering. If you do not agree with all Purchase Conditions and Privacy Policy, you should not make any order.

1.Business Information
Seller is a business unit belonging to Airel Import S.A, with CIF / NIF: A29230547, address:

Calle Gregorio Maranon (Pol Ind Campillos..), 12, 29320 Campillos, Malaga.

Any notification may be sent to the registered office or phone +34 952 724 677 or email:

1. Activity
Seller sells remote, preferably online, motorbike products etc.

2. Content and information provided on the website
Seller reserves the right to modify the commercial offer presented on the website (changes to products, prices, promotions and other commercial and service conditions) at any time. Seller makes every effort within its means to provide the information on the website is accurate and without typos. In the case that at some point an error of this kind at all times outside the will of Seller occurs, immediately proceed to correct. If there is a typographical error in one of the displayed prices and a customer had made a purchase decision based on that error, Seller will inform the customer that error and the customer is entitled to cancel the purchase without any cost on your part.

The website content Seller may, at times, show provisional information on some products. In the case that the information provided does not correspond to the characteristics of the product the customer is entitled to cancel the purchase without any cost on your part.

Seller is not responsible directly or indirectly of any information, content, statements and expressions contained in the products sold by the Seller. This responsibility falls to manufacturers or distributors of such products. Customer understands that Seller is merely an intermediary between him and that manufacturer or distributor.

3. Sales System
To make a purchase, the user can choose several ways to send us your order:
• Internet through the "shopping cart"
• By telephone to our customer service: +34 952 724 677
• Letter to the above address or email:

4. Applicable taxes
Prices of products displayed on the website of the seller, include Value Added Tax (VAT), if any, is applicable.
Purchases will be delivered within the territory of any of the member states of the European Union are subject to VAT.
Purchases must be delivered in territories not members of the European Union or in the Canary Islands, Ceuta or Melilla are exempt from VAT.

5. Payment
When ordering, the customer can choose to pay the purchases by credit card Visa and Mastercard; cash on delivery (only in Spain and some countries of the European Union) or other similar means. In certain cases and to prevent fraud, Seller reserves the possibility to ask a customer a specific payment in the event that is not proven conclusively the identity of the buyer.

6. Shopping cart, shipping costs and time
The customer can select the shipping method among the possible area for shipping. You should be aware that the delivery, quality of service, delivery point and the cost will be different for each mode of transport.

Seller sends orders to its customers through various courier companies of national and international prestige. The delivery date in the customer's home depends on the chosen product availability and shipping area. Indicative deadlines transportation are available in the section of our website "Shipping Costs". Before confirming your order will inform the customer about a shipping and transport times, both for guidance, that apply to your specific order. However, both may vary depending on the specific circumstances of each order. Especially:

Transport times may be altered by extraordinary incidents in the transport and difficulties in delivering the goods.
Shipping costs appearing on the website when ordering are approximate and are calculated based on an average statistical weight g. Seller reserves the right to alter shipping costs when the requested weight varies by plus / minus 10% over the average weight mentioned. In case of a price change occurs, notify Seller via email to the customer variation and customer may choose to cancel your order without being able to charge any cost.

7. Buyer's Rights and Return Policy
Seller does not guarantee its customers the availability or delivery of products offered on its website the products except where expressly cite a specific warranty. The catalog is a guide only shown as manufacturers or distributors do not communicate stocks advance or guarantee delivery times. This situation prevents Seller's ability to accurately inform their clients about the availability of products and to ensure a final date for delivery, in any case, depend on the time it takes the manufacturer or distributor in supplying the product .

Seller guarantees its customers the option to cancel your order at any time and at no cost if the cancellation is communicated before the order has been made available to the carrier for shipment.

The customer shall have a period of seven days from receipt of order to resolve the contract and return the product purchased. The customer shall notify Seller within the stipulated time and for any lawful means, his desire to exercise the right to terminate the contract. The returned order must be delivered together with the delivery note and invoice if issued to Seller, Seller with running costs of return.

The customer may return any item you purchased from the Seller as long as the products have not been opened or used and retain their seal or original packaging. In these cases, the seller refund the purchase through a credit credit card, by bank transfer to the account specified by the customer or credited to your personal account.
If a different product requested by the client was mistakenly delivered to Seller, it will be removed and will be given the right product at no additional charge to the buyer.

For any incident related to the return of items in our store, please contact our customer service department as mentioned above.

8. Customer Obligations
The client Seller agrees at all times to provide truthful information about the data requested in user registration form or placing an order, and keep them updated at all times.

The customer agrees to accept all terms and conditions contained in these Terms of understanding that will reflect the best possible service for the type of activity carried Seller.

It also undertakes to keep confidential and with utmost care their personal access codes to our website.

The customer agrees to allow the delivery of the order requested by providing a delivery address where it can be delivered the order requested within the usual time of delivery of goods (Monday to Friday from 10:00 to 13:30 and 16: 00 to 18:00). In the event of default by the client of this obligation, Seller shall have no liability for delays or inability to deliver the order requested by the customer.

9. Applicable law and jurisdiction
The purchases made with the Seller are subject to the laws of Spain.
In the event of any conflict or discrepancy, the applicable jurisdiction shall be that of the Courts of the buyer.


KENROD is a business division of the ZERIMAR Group, founded in 1942.
KENROD has a wide range of motorcycles and scooters 50 CC, 125 CC, 250 CC and motorcycles 125 CC and 250 CC , duly approved and specialized clothing motorcycle racing, with a great variety of motorcycle pants and jackets in 100% leather and cordura and denim.

We have been in business for 15 years, focusing on the importation and distribution of motorcycles, scooters and ATV, KENROD, with the satisfaction of having achieved during this period more than 285 accredited dealers in Spain and Portugal, to fully rely on the high quality of our bikes manufactured by one of the largest industrial groups that incorporate Japanese technology, advanced design and great features, as well as the proven reliability and after-sales care of our Company.

Several models of our brand are in the ranking of the 100 most sold models of the Year.

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